FCA Consumer Duty Webinar

 

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Webinar: Consumer Duty briefing- FourthLine in conversation with the FCA

Scope, Prioritisation, and the future of Consumer Duty

 

FourthLine is pleased to welcome Richard Wilson, Consumer Duty Policy Manager at the Financial Conduct Authority (FCA) to our next Consumer Duty webinar.

In this webinar we will discuss the following with Richard:

1. The Consumer Duty Policy Scope

  • Who does the new policy apply to?
  • What products and services are within scope?
  • Which internal business areas are likely to be affected by the new policy?

2. Prioritisation

  • How should firms frame the prioritisation of the four outcomes?
  • What outcomes and project areas should firms prioritise within the next few months?
  • What are the key areas the FCA will scrutinise first, post-July? 
3. The future of Consumer Duty
  • What is the FCA’s hope for the future landscape of Consumer Duty in the UK?
  • What does the FCA expect to see firms doing post-July?
  • How will the FCA enforce the new policy?

4. Questions 


 

 

 

 

 

Details

   16 March 2023
 
   2pm to 3pm
 
 
 
 
 
                                                        
      

 

 

 

Speakers

Richard Wilson

Richard Wilson

Consumer Duty Manager, FCA

Richard manages the Consumer Duty Policy Team and has worked at the FCA since 2015. He has previously worked in pensions policy at several trade associations and charities.

He joined the FCA as a technical specialist, which involved working on pensions and investment issues in both Supervision and Policy, and then went on to manage the Consumer Investments Sector Team in Supervision.

sofia

Sofia Moura Da Luz

FourthLine Consumer Duty Consultant

Sofia has been at FourthLine for 5 years.  She currently supports clients with Consumer Duty Compliance, Fair Value Assessments and specialist secondment requirements. 

daniel

Dan Waltham

FourthLine Director

Dan is responsible for building new customer relationships and creating new consulting revenue.

Owner of FourthLine's business development strategy for consulting.  He leads on customer engagement, identifying, creating and designing solutions to help our customers with risk and regulatory challenges.

Dan has over ten years of experience working with financial services businesses across regulatory change, risk management, compliance, financial crime, and data protection.